Data collection

Ink Depot will receive and store certain types of information whenever you visit the Ink Depot website or interact with the customer services team. For example, like the majority of Web sites, Ink Depot uses "cookies" to obtain the information needed when you access its site.  This enables the Ink Depot web server to automatically recognise your Internet protocol (IP) address; login; password; computer and connection information such as which browser and version you are using, your operating system, and platform. Ink Depot also collects aggregate information on the pages visited on its website, how many times pages are visited, and other information including transfers from other websites, or direct visits to the Ink Depot url after it is typed into the web browser.  All of this information is used for internal management purposes and users personal details cannot be identified. 

Ink Depot receives and stores any information a customer enters on its Web site or provides to Ink Depot when searching or communicating with customer services by telephone, e-mail or post.  As a result, a customer might supply Ink Depot with such information as name, address, and phone numbers; people to whom purchases have been shipped, including addresses and phone numbers.

All of the information collated ensures that Ink Depot can continue to personalise and improve your shopping experience. 

Cookies

Along with all other E-commerce merchants, Ink Depot routinely uses Cookies. Cookies enable Ink Depot to track and personalise your shopping experience by recognising your computer the next time you visit. The cookie is stored on your hard drive through your Web browser program and contains information about the user. The cookie enables Ink Depot to enhance its service by enabling extra services such as the ability to hold items in your shopping cart between visits to the Ink Depot website. Should you wish to reject the cookie or regularly clear them from your computer, you will still be able to visit and use the Ink Depot website but without the enhanced shopping experience a cookie offers.  

Security

The security of customers and visitors personal information is of utmost importance to Ink Depot.  Ink Depot takes every precaution to ensure customer and visitor information is protected.  All sensitive information submitted to the Ink Depot website by users is protected both on and off line. 

Ink Depot works hard to ensure all information transferred from a users PC to its servers is transmitted securely and aims to ensure the information remains secure on its systems.  It should be recognised that no data transmission over the Internet can be 100% secure. To that end, whilst Ink Depot endeavours to protect all the personal information transmitted to its servers, Ink Depot cannot completely guarantee the security of the information you transmit.  Any information transmitted to Ink Depot is done so at your own risk. 

Ink Depot employs all appropriate security measures within the company to protect customers against the loss, misuse or alteration of customer information. All customer information collated is stored and maintained as per industry and government guidelines in a secure location. 

Re-marketing Cookies

Ink Depot uses third party re-marketing tracking cookies, such as Google Adwords. Re-marketing tracking cookies mean that customers will continue to see advertisements for Ink Depot across the Internet on the Google, Yahoo, Bing and Facebook Content Networks.  Ink Depot respects the privacy of customers and does not collect any personally identifiable information through the re-marketing cookie.  The third party vendors, such as Google Adwords, place cookies on browsers to ensure advertisements and special offers are of interest and relevance to web users.  This advertising information is gleaned by Google from a web users visits to web pages across the Internet. 

Opting Out

Customers may wish to use the Google Ad Preference function if they have a Google Account. This function will show customers what Google has established as their interests.  Advertisements seen whilst surfing the Internet are based on this information. Customers may wish to change this information or remove the relevant categories. Customers can also visit the Network Advertising Initiative website. The Consumer Opt Out link provides you with detailed information and a function that allows you to opt out of Internet based advertising.

Data Sharing

Ink Depot does not sell any information collated from its customers or visitors to third party organisations. Information collated is used only by Ink Depot for the sole purpose of improving the customers experience. Ink Depot shares only the required and relevant information, such as name and address, with its warehouse staff and couriers to ensure timely delivery. 

Disclaimer

The Privacy Policy presented and all statements contained on this site about privacy and how Ink Depot deals with data supplied by visitors to this site are not intended to be a contractual obligation of any kind and any such obligation is hereby disclaimed. These statements constitute the present policy of Ink Depot as to which it will take reasonable measures to implement. Similarly this Privacy Policy is not intended to be "advertising" or "advertising claims". Rather it is intended to set forth Ink Depot's policy, including its practices and intentions about how Ink Depot conducts its business.