nagu about_us

About Us

Welcome to Ink Depot.  We would like to introduce you to our company.

At Ink Depot we offer you a huge range of discounted ink and toner printer cartridges.  You will be delighted with the quality of the products we sell and the personalised customer service you receive.

We are an on-line company which means our prices are substantially cheaper than many other traditional retailers of ink and toner printer cartridges. We aim to deliver you significant savings ranging from around 40 to 70% off normal retail prices.

Our Product Range:

We stock over 3000 discounted printer ink cartridges – including both genuine and compatible printer ink cartridges. Our product range covers printers for the home user to corporate office environments. Our range includes leading printer cartridge manufacturers including HP, Canon, Brother, Epson, Lexmark plus many more. All of our cartridges are 100% guaranteed for quality and performance and you can expect delivery Australia wide.

In addition to discounted printer cartridges you will also find photo paper, labellers, calculators and other consumables for your printer such as maintenance kits and drum units.

We only stock products from reputable suppliers which meet the ISO 9001 and ISO 14001 standards.

Our Fast Delivery:

We will ship your order via courier and you can expect delivery usually within 1 or 2 business days.  Shipping is free for all of your orders that are over $99.00. For your orders under $99 you will be charged a $6.95 shipping fee. 

We have warehouses in five Australian cities – Sydney, Melbourne, Brisbane, Perth and Adelaide which enables us to provide you with fast shipping Australia Wide.

Our 100% Guarantee:

We provide a 100% satisfaction guarantee for all of our products.

We only sell the best quality products and provide a money back guarantee for all of our printer ink and toner cartridges. This guarantee is for 90 days from the date of purchase. If you are not 100% satisfied with any products purchased from Ink Depot we will replace, credit or refund your order - please see our returns policy for more information.

Our Service:

We pride ourselves on our excellence in customer service. Our website is designed with our customers in mind to ensure your ordering is quick and easy. Special functions such as ‘My Lists’ enable you to personalise your order requirements making it easy for you to reorder quickly.

You can pay for your order in a variety of ways using credit card, cheque or bank transfer.

We keep in contact with you throughout the ordering process and regularly email you regarding the status of your order.  Our many positive customer reviews will give you confidence that we can get your cartridges to you fast.

We are always happy to talk to our customers on the telephone should you need more specialised advice – or just a ‘voice’ at the end of the phone line. Contact us by phone on 1300 246 116.

Our Security:

We use a secure purchasing system with the latest SSL technology. We never keep any of your credit card or bank account details. In addition, we never share your information with any other company or third party.

Our Reward to You:

You will be rewarded each and every time you buy from us. 

This means that every time you shop at you earn Shopping Points.  These Shopping Points contribute towards your next Ink Depot purchase or they can be used to buy a Wish Gift card.

You can earn more points by using our ‘tell a friend’ system which rewards you with *$10.00 for every new purchasing customer you refer to us.
* For more information please go to ‘Tell a Friend’.

Our Values:

We recognise that the only way our business can thrive is to have happy customers. Our goal is to provide you with the best service and delivery experience to ensure you come back again. With this in mind our focus is on ensuring you enjoy a fast, easy, reliable and convenient on-line service.

We subscribe to ethical business practices. We do our best to ensure we only deal with companies who share our commitment to the Modern Slavery Act in Australia.

We hope you enjoy your shopping experience at Ink Depot.

Thank you.

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